New NHBC Portals

NHBC Portal user guides and videos 

We have created new user guides and recorded some videos on navigation and key functionality for the new My NHBC Portal (including My Reports) and NHBC Conveyancing Portal. Please do take the time to familiarise yourself with them before accessing the new portals.

Portal video guides

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My NHBC Portal

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NHBC Conveyancing Portal

My NHBC Portal help guides

Getting started

Sign up and activate your account so that you can get started.

Download

A quick overview

Familiarise yourself with the key features and navigation of My NHBC Portal.

Download

Manage account

Manage your personal details and make or request changes to your organisation, site access and permissions.

Download

Portal administrators

For portal administrators to understand how to use manage Account and my tasks to manage their company's accounts.

Download

Add new site

Enter a new site, attach supporting documents and submit the site.

Download

Plot details, quotes and registrations

Enter details of the plots and NHBC products you require on your sites, obtain quotes and request plot registration.

Download

Conditions and reportable items

View outstanding and cleared conditions and reportable items for your sites and plots.

Download

Uploading documents

Upload and send documents in the portal to NHBC for your sites and organisation.

Download

Documents from NHBC

View correspondence and access Warranty Release Confirmation documents, Building Control certificates, etc.

Download

Contacting NHBC

Use My NHBC Portal to contact us quickly and easily about your sites and organisation.

Download

Email notifications

Set up and manage email notifications of key events relating to your sites.

Download

Site reports

Run reports to get up-to-date operational management information and schedule regular reports.

Download

Sales data - purchaser details

Where to enter new purchaser details

Download

NHBC Conveyancing Portal help guides

A quick overview

Familiarise yourself with the key features and navigation.

Download

Getting started

Sign up and activate your account so that you can get started in NHBC Conveyancing Portal.

Download

Activate a policy

Activate a policy on behalf of your clients and obtain the insurance certificate for them.

Download

Full user guide

How to set up and use your account.

Download

Log in or sign up

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Builders and developers

My NHBC Portal

Manage your sites and organisation with My NHBC Portal - not got an account, signing up is quick and easy.

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Conveyancers and solicitors

NHBC Conveyancing Portal

Activate a policy on behalf of your clients and obtain the insurance certificate for them. Sign up and get started with NHBC Conveyancing Portal.

Contact us

For support on the new My NHBC Portal (including My Reports) and Conveyancing Portal, please use the following numbers:

My NHBC Portal and My Reports

01908 746128

Conveyancing Portal

01908 746129